Faqs

You can register online through our registration portal, visit a Park District facility, or contact our staff for assistance with program enrollment.

Many programs are open to both residents and non-residents. Non-resident fees may apply depending on the program.

Pets are welcome in designated areas and must remain on a leash unless otherwise posted. Owners are responsible for cleaning up after their pets.

Each account has an account login. All adult members within the account can access the account with a unique username and password. It should not be shared with anyone other than those people listed on the account.

Each account shares 1 password per adult member. This, and the username set up during account creation is used to login to the online registration system to register any member in your account and to print a pre-registration form to be mailed or handed in at the office.

You can change your username and password at any time by visiting your account. Your recreation department uses your email address, which may be different from your username, to notify you of important changes to activities such as cancellations.

Click on the ‘I Forgot My Username or Password’ link in the login screen and enter your billing email address. Your username and a password reset link will be emailed to you. If the email address you used to open your account is no longer active, you will not receive your username & password. Contact your recreation department for assistance.